It’s Not Over…
Those bastards probably thought it’s over. I’m just warming up.
I sent a novel formal letter to the head office of the car manufacturer, with details of what I’ve went through with this particular dealer…and copies of the email(s) and the voicemail.
Why go through all the trouble? Well, I could just let it go…besides, it’s easier that way, right? But I don’t want to give them the satisfaction that they can just do this to anyone…
Popularity: 9% [?]
April 4th, 2006 19:15
[...] I got a response from the car manufacturer’s office. Basically, they just acknowledged that what happened to me was wrong, and they were sorry about it, and the matter was forwarded to the dealer’s management office to be dealt with accordingly. [...]
June 1st, 2006 10:56
[...] In a related note, I also mentioned sometime ago that I sent a letter of complaint to BMW of North America. I wasn’t satisfied with their response (which basically said that they apologize and forwarded the complaint to Open Road management…really, WTF was that?), so I sent them a follow-up letter in a much nastier tone. Tonight, I received a response; I gotta hand it to the Customer Relations representative for being patient, but her response is still shitty, nonetheless. To quote: [...]